Executive's Guide to E-Business

"Channel enhancement in B2B has more to do with redesigning internal processes, creating an environment of standardization, and reducing costs than it does with absolute revenue increase and with integrating a company with other entities."

"Moving into the e-nabled world affects a company across five business dynamics: customers and markets, products and services, people and organization, business processes, and information systems/technology."

"To move to e-nabled value networks, companies must learn to get beyond simply working with business partners; they must also fully integrate with them."

"Value chain partners must understand that the guiding principle behind optimizing an extraprise network involves targeting improvements that provide a win for suppliers, a win for producers, and a win for the customer."

"E-partnering is a relationship among companies that use e-business to share business improvements, mutual benefits, and joint rewards."

"The key trends that interact to enable convergence are increasing customer sophistication/expectations, deregulation, competitive imperatives, and technology."

"To achieve leadership in the convergent world, companies must nurture and cultivate a number of capabilities. The degree to which an organization is able to demonstrate these capabilities will determine its success."

"To properly manage the risks of engaging in e-business, company executives must work with a common language, common approaches, and a common understanding of the company's goals and objectives."

"Manage people's performance; establish performance measures and appropriate rewards and incentives (set the parameters for the e-business balanced scorecard)."

"The future currency of business will be information and knowledge as much as or more than physical assets."